Return & Refund Policy
At Grip Gear, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Returns
We offer a 30-day return policy from the date your order is delivered.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be in its original packaging.
- The product must not be damaged, altered, or show signs of misuse.
- Proof of purchase (order number or receipt) is required.
Non-Returnable Items
Unfortunately, we cannot accept returns if:
- The product has been damaged by the customer.
- The item has been used, modified, or is missing parts.
- The return request is made more than 30 days after delivery.
Refunds
Once we receive and inspect your returned item, we will notify you of the outcome.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Original shipping fees (if applicable) are non-refundable.
Return Shipping
If the return is due to our mistake (incorrect or defective item), we will cover the return shipping costs.
If you are returning an item for any other reason, you will be responsible for the return shipping costs.
